Case Study

Intelligent Support

Use of AI chats for health activation and education

Speedback’s AI chats enables patients and caregivers to access a 24/7 AI chatbot as a companion for health education. With multi-lingual and voice support, patients and caregivers speaking different languages are able to have their questions answered, and only escalate more complex questions requiring clinical judgement to care teams.

Research is ongoing with public health institutions in Singapore to validate use of an AI chatbot in increasing uptake of screening for colorectal cancer and breast cancer, as well as cancer screening.

Related use cases

Patient education | Caregiver training | Staff training | Cancer Training

Ongoing Work

Use of AI chats for health activation and education

Speedback’s AI chats enables patients and caregivers to access a 24/7 AI chatbot as a companion for health education. With multi-lingual and voice support, patients and caregivers speaking different languages are able to have their questions answered, and only escalate more complex questions requiring clinical judgement to care teams.

Research is ongoing with public health institutions in Singapore to validate use of an AI chatbot in increasing uptake of screening for colorectal cancer and breast cancer, as well as cancer screening.

Related use cases

Patient education | Caregiver training | Staff training | Cancer Training

Ongoing Work

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Phone calls saved monthly

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Clients served by a single coach

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Client satisfaction

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